Released: August 18, 2020
Delaware County Council is reminding residents that resources are available to assist residents affected by Hurricane Isaias.
The Red Cross Disaster Assistance Line provides information on Emergency Disaster Relief and Case Management. Residents can call 877-272-7337.
For assistance with housing, contact the Community Action Agency of Delaware County at 610-874-8451.
For assistance with food insecurities please visit: https://www.delcopa.gov/ich/resources/covidfoodassistance.html
Residents are urged to call their municipality to report damage and ask for guidance. They are asked to take geo-tagged photos of the damage. For help locating your municipality number, visit: https://www.delcopa.gov/planning/pubs/MunicipalOfficialsDirectory.html
Delaware County, along with our neighboring counties that were affected by flooding, have partnered with Voluntary Agencies Active in Disaster (VOAD) partners to establish a Hurricane Isaias Home Cleanup Hotline to support affected homeowners.
Residents can call 1-844-965-1386 (toll-free) to provide details about the extent of storm-related damages they suffered. The information will be shared with volunteers from local disaster relief organizations, community groups, and faith communities who may be able to assist residents with various needs.
The Hurricane Isaias Home Cleanup Hotline can assist residents with:
Cutting and/or removing fallen trees and branches
Removing affected drywall, flooring, and appliances
Tarping roofs
Mitigating mold
These services are performed by volunteers and will be provided at no cost to the resident. Service is not guaranteed, and resources are limited. After providing your information to the Hotline, you may be contacted by a representative from a participating organization who will determine if they are able to provide assistance.
The Hurricane Isaias Home Cleanup Hotline will remain open through August 28, 2020. Calls are answered by volunteers during business hours, but residents can call and leave a message at any time. A volunteer will return the call as soon as possible.
PLEASE NOTE: This hotline does not provide help with social services such as food, clothing, and shelter. For food assistance please visit: http://delcohsa.org/adultfamily/DIFAN.pdf
The hotline does not offer information about insurance, questions about FEMA assistance, or provide financial support.
If you need assistance with concerns not related to cleaning your home, you can call 2-1-1 or text your zip code to 898-211.