What to Do If Your Vote-by-Mail Ballot Has Not Arrived

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Released: May 13, 2021

Delaware County voters who applied for—but still haven’t received—a vote-by-mail ballot (either an absentee or no-excuse mail-in ballot) have the following options:

Voter Service Center. Voters can visit the Voter Service Center at the County Government Center, 201 W. Front Street, in Media to obtain a replacement ballot.

Voter Service Center hours:

- Thursday, May 13: 8:30 a.m. – 4:30 p.m.
- Friday, May 14: 8:30 a.m. – 4:30 p.m.
- Saturday, May 15: 9:00 a.m. – 12 noon
- Monday, May 17: 8:30 a.m. – 4:30 p.m.
- Tuesday, May 18, Election Day: 7:00 a.m. – 8:00 p.m.

Voters who previously applied for a vote-by-mail ballot will be able to receive a replacement, ballot, mark it, and submit it at the Voter Service Center—or take the replacement ballot home and return it to any of Delaware County’s 41 secured ballot drop boxes by 8 p.m. on May 18, Election Day. The list of drop boxes is available at delcopa.gov/dropbox.

Provisional Ballot. Under Pennsylvania law, voters who have not received their vote-by-mail ballot by Election Day may cast a provisional ballot at the voter’s home precinct polling place on Election Day (May 18) between 7 a.m. and 8 p.m. If the vote-by-mail ballot has not been received by the County and the voter’s registration is valid, that provisional ballot can be counted.

Please note that all vote-by-mail ballots must be received by Delaware County by close of polls on 8 p.m. on Tuesday, May 18—regardless of postmark date—in order to be counted.

All Delaware County voters are eligible to participate in the May 18 Primary. Voters registered with the Republican Party or Democratic Party will qualify for their party’s ballot. Voters not registered with a party will receive a third-party (nonpartisan) ballot with referenda questions only. These referenda questions include three proposed amendments to the Pennsylvania Constitution. Delaware County sample ballots are available at http://election.co.delaware.pa.us/electionsampleballots/.

Questions? Call our Election Hotline at (610) 891-VOTE (8683), Mon-Fri, 8:30 a.m. – 4:30 p.m.

Contact Us

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         Media, PA 19063
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  •   610-891-4000
  • webmaster@co.delaware.pa.us

About Delaware County

Delaware County, presently consisting of over 184 square miles divided into forty-nine municipalities is the oldest settled section of Pennsylvania.

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